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Frequently Asked Questions


Take a look at our FAQs below

If you have any other questions please talk to one of the team.

How quickly can I move in?

This depends on the unit you want to move into. We have been known to move people in within a day on our smaller units.

What is the move in process?

After your initial viewing we send you some quotes
  1. You decide on which unit you want to go for
  2. To put a hold on the unit you pay the security bond and any internet connection charge
  3. We confirm a move in date
  4. Meanwhile you sign the license or lease and we prepare the property
  5. You pay the first months rent before the move in date
  6. On move in day – you sign for the keys and photos of the properties condition. We brief you on anything you need to know (security, heating etc)

If it snows do you clear the roads?

Our team comes in at around 3am to clear the roads so the park is kept open.

Do you have any marketing opportunities available on site?

As part of being at Ransom Wood we will give you a free listing on our website and if you have anything to promote we will be happy to add it to our quarterly e-newsletter. We are also happy to promote our tenants on our social media sites and generally promote our tenants by referral when we can. It is in our interests for you to do well.

Do you arrange any events to meet other tenants?

We have a summer BBQ and Christmas drinks  - both are free of charge and a good opportunity to meet other tenants.

Can I bring my dog/cat/pet to work.

If you want to bring your dog to work you must inform us first but we are happy to let you do this. If your dog causes a disturbance to other tenants we will have to tell you to leave the dog at home. If you move out and the dog has caused any damage this will come out of your security bond.

What maintenance staff do you have on site?

We have an electrician and 3 maintenance assistants as well as a network of preferred contractor from plumbers to security specialists. We also have a team of cleaners.

What signage is provided/what can I put up?

Each building has a large name board located externally near its front door – your business name will be added to this before you move in. If you would like to put your name/logo on the wall outside your room we are happy for you to do this but you will need to come and see the estates team to check the size first. If you move out any cost associated with damage to the wall will come out of your security bond. If you would like any further external signage presence we have the opportunity to have an advert/signage on a lamp post banner. As at April 2017 these are £150 per lamp post + vat per annum (excludes the cost of the banner production)

What kitchen facilities are provided?

Depending on the property there will either be a shared kitchen on your floor or you will have your own kitchen. In the shared kitchens there is a cupboard for each tenant and enough fridge capacity for everyone.

Am I allowed to modify the room/add walls/put up shelves etc?

If you want to put up shelves, pictures etc this is fine – just b aware that any holes in the walls will have to be put back to the way they started before you move out – otherwise this will come off your security bond. If you want to change the layout of the room (adding partition walls), we will work out the plans with you then get quotes for the works to add the walls. The works will be chargeable and will have to be put back to the original configuration if you move out.

Is parking included in the license/lease

We have lots of parking on site – this is generally unallocated but some properties have reserved parking.

Do you have facililities for pedal bikes?

We have bike racks outside some of our properties and showers in the willows.

What payment methods do you accept?

We prefer you to set up a standing order for your rent. We accept payments by BACS but you can also pay by debit or credit card if needed via our restaurant for which a charge will apply.

What disabled facilities do you have?

This depends on the property - please enquire for more details.

Is VAT Included?

VAT is not included in our quoted prices so you will have to allow for this.

Testimonials


  • I think I can speak on behalf of all the ‘newbies’ when I say that we are very pleased to be here and all of us have settled in very easily. The whole of your team are great to deal with at all levels and any matters are dealt with great expedience!

    Keith Winterton, Director

    Bing Electronics

  • You’re all stars and worth your weight in Gold and we Receptionists love and appreciate you !!

    Alison, Receptionist

    NHS Property Services, Birch House

  • Carl, thanks for your help today and over the last few weeks – you’ve been terrific, as have the whole estates maintenance team and it’s very much appreciated.

    Tracy Doucet, Director

    Innov8

  • Hi Jane, Tony the electrician has done exactly what was asked of him and turned it around quickly for me. Fantastic job thanks for your help.

    Karl Beard

    T K Construction

  • Thank you for your help and support, you are always so quick to respond in our hour of need and help wherever and whenever you possibly can.  It’s a pleasure to work on the park with you and all of your team.

    Michelle Edge, Manager

    Cedar House Nursery

  • We here at Focus Management for Business Ltd have been part of the Ransom Wood Business Park community for over four years and we occupy the ground floor of Oak House A & B.  Our experience of ‘living here’ is a very positive one, we find the staff around the business park very friendly and helpful.

    Malcolm Yates, MD

    Focus Management For Business

  • Hi Guys, In all seriousness as an individual I would like to thank you all at Ransom Wood Estates for the fantastic work you have all put in over the bad weather period.

    Sharon Bowskill

    Focus Management

  • You certainly have a wonderful team who work for you. Very impressed with the efficiency of your Workforce.

    Lorraine Gardiner

    Vision West Notts

  • We would like to send our thanks for all the work you have done recently at Cedar House. We were really impressed with your electricians Tony and Ben as to how they refused drinks ( we thought all trades people worked on tea and coffee supplies), how polite and considerate they were and finally how tidy they left our offices.

    Fiona and Sally

    NAVO

  • Thanks very much and it’s been a real pleasure working with you over the years also. As a landlord, you’ve been fantastic – always being helpful and proactive, I wish you and Jane and all the other staff at Ransomwood all the very best.

    Keith Hepple

    British Heart Foundation

  • I wanted to write to express our thanks and appreciation for all the help and support we have had from yourself and other members of your team.

    Elaine Wilson

    Mid Trent Local Cancer Network

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